Terms of sale & refunds
Last updated: November 2026
1. Seller
studentparty
Email: info@student-party.com
2. Scope
These terms apply to every ticket purchase made on https://student-party.com. By placing an order you accept them.
3. Products and prices
We sell admission tickets to events. The price of each ticket type is shown on the event page, in CHF, including applicable taxes. No hidden fees are added at checkout. Some tickets may be free.
4. Ordering and payment
Choose your tickets, enter your name and email, then pay securely on the page of our payment provider Stripe (credit cards and other methods depending on availability). We never see or store your card details. Tickets are held for 30 minutes while you pay; after that they are released. An order is final once the payment is confirmed.
5. Delivery
Tickets are delivered digitally and immediately after payment: on the order page, by email (PDF attached), and as an Apple Wallet pass where available. Nothing is shipped. Please check your junk/spam folder if the email does not arrive, and keep the link from the email: it gives access to your tickets.
6. Using your ticket
Each ticket carries a unique QR code and is valid for a single entry. Keep it private: the first person to scan it is admitted. We are not liable for tickets that are copied or shared by the holder. The organiser may refuse entry in case of misconduct or if the house rules of the venue are not respected. A ticket whose holder is refused entry is not refunded (see section 7).
7. Refunds, exchanges and cancellation
Tickets for leisure events on a specific date are not subject to a legal right of withdrawal. Tickets are therefore non-refundable and non-exchangeable, except as follows:
- Event cancelled: you are refunded the ticket price, to the original payment method. Transaction fees (payment processing fees) are not refunded.
- Event postponed: your ticket stays valid for the new date. If you cannot attend the new date, contact us within 14 days after the announcement for a refund.
- Error on our side (for example a duplicate payment): we correct it or refund you.
Refused entry: if entry is refused at the door (for example misconduct, intoxication, failure to meet the age requirement of the ticket, or non-compliance with the house rules), the ticket is not refundable.
To ask for a refund, write to info@student-party.com with your order number. Refunds are processed within 14 days.
8. Liability
We are liable only for damage caused intentionally or by gross negligence, within the limits of the law. The organiser may change the programme or line-up for reasons beyond its control without this giving a right to a refund.
9. Personal data
See our privacy policy.
10. Applicable law
Swiss law applies. The place of jurisdiction is the seller's registered office, unless mandatory law provides otherwise.